7 Ways FareHarbor Makes Life Easier For Tour & Activity Operators
With many different booking software options available today, it may feel difficult to select the provider that’s best for your tour or activity business. If you’re lost in a sea of pros and cons, or not sure what to look for, remember that your booking software is meant to help streamline your daily operations, grow your business, and make life easier for you and your customers.
At FareHarbor, every member of our team is wrapped up in your success. From our top-rated 24/7 customer support to our intuitive, highly-customizable features, there are many reasons why over 18,000 businesses love our software and services. But let’s dig a little deeper. Here are 7 ways FareHarbor makes running your tour, activity, or attraction business a whole lot easier.
1. No Subscriptions, Contracts, or Hidden Fees. Ever.
You read that right. Our pricing model was created with the success of your business top-of-mind and that includes ensuring an experience free of billing surprises! Unlike some software providers, FareHarbor will not charge you any monthly or startup fees.
2. Support That’s Got Your Back, 24/7.
We pride ourselves on providing the industry’s best customer support, so that no question goes unanswered or unresolved. You can rest easy knowing that our friendly, multilingual support team is available by phone or email any time of day or night — even on holidays! Prefer self-service? Our extensive online Help Center includes step-by-step guides and answers to many common questions. It’s a quick and easy way to find the information you need and get back to running your business!
“Customer service is outstanding – FareHarbor stands alone in the industry in the support and education of its clients. From a live training session with a real human being, to a huge online library of video and copy resources to 24-hour service help, there’s simply no one out there that cares for the success of its tour operators [more] than FareHarbor.” – Sally Siko, Birdwatching NC
3. Streamlined Booking Process = Intuitive Online Conversions.
On the front end, FareHarbor’s integration to your website makes it easier for customers to book online and therefore, helps increase the overall conversion of your website. In addition to making sure your website has highly visible book buttons, we’ve also created an overlay that allows visitors to easily view and purchase your offerings, called the FareHarbor Lightframe. Our Lightframe booking tool is user-friendly and optimized to sell, with easy navigation and a one-page layout that expedites purchases.
“FareHarbor makes booking easier for us and our customers. It has increased visibility of our products on our website, and helped us increase sales.” – Marcus Konradsen, Newton Flight Academy
4. One Size Does Not Fit All: Customized Business Solutions.
Your business needs are unique, and your booking software should be, too. Unlike other out-of-the-box software solutions, FareHarbor is highly customizable to the unique needs of your business and customers. Whether you’re a boat charter company that requires guest seating assignments or a tour operator who wants to provide contactless solutions like QR scanning, we have a feature for you!
“This program is a workhorse! We started off using it to allow guests a booking venue online for the beach. We now use it for the beach, online and in house sales, for our scarecrows with no cost, and for online booking of our Rydables. Each year we add more to this program.” – Candace Forsythe, Yogi Bear’s Jellystone Park
5. Ever-Expanding Suite of Resources to Grow Your Business and Digital Presence.
The fun may happen in-destination, but we know your customer acquisition process likely begins online. That’s why we offer a full range of resources to help you grow your business and optimize your online presence. FareHarbor Compass transforms our years of industry experience into hours of free, exclusive content to help your business thrive. From digital marketing and SEO advice to handy seasonal checklists and hot industry insights, Compass guides you every step of the way in building your business.
6. Robust Reporting Functionality to Easily Access Your Data.
With FareHarbor, you can manage, track, and report on all your booking activity through one centralized, convenient Dashboard. Whether it’s for accounting, marketing, or sales purposes you can pull a variety of data for any of your business needs. Generate sales reports, access contact information for marketing purposes, break down your top revenue channels and more. The best part? All this data can be customized to your liking!
7. Expand Your Reach With Seamless API Connections.
FareHarbor expedites your connection to the largest selection of travel platforms and all the major OTAs in the industry, allowing you to expand your reach and manage these channels in one Dashboard. Our team of experts handles everything from contracts to payments, so all you have to do is sit back and watch the extra bookings come in!
Ready to start using FareHarbor? Get a demo today to see what we can do for your business.
