6 FareHarbor features that make running your business way easier

Running a tour or activity business means wearing a lot of hats — guide, marketer, scheduler, customer service rep, and sometimes, miracle worker. But you don’t have to do it all the hard way.

FareHarbor is packed with tools specifically built to save you time, reduce errors, and simplify your day-to-day. Whether you’re juggling walk-up bookings, optimizing staff assignments, or trying to avoid overbookings, these features are here to help.

Here are six tools you can start using — or optimizing — today to take some stress off your plate.

1. Availability Updater: Make schedule changes in seconds

Have you taken advantage of one of our top time-saving tools? The Availability Updater lets you make bulk changes to your tours and activities in just a few clicks — perfect for when weather changes, staffing shifts, or new tour times are introduced.

When you need to make a change that affects multiple items or availabilities, you can do it in just a few clicks with this handy feature. 

Key benefits:

• Quickly adjust start time, capacity, headline and more
• Make bulk changes across multiple items
• Save time and keep your availabilities organized and up to date

2. Integrations: Power up your business with trusted partners

With FareHarbor’s growing collection of carefully curated software partners, you can seamlessly integrate with everything from email marketing tools to waiver systems.

We know the options can be overwhelming, so we created a comprehensive partner directory to help you confidently find tools that fit your unique business needs. Every partner is vetted to ensure seamless integration with FareHarbor, so you can focus on running your business, not managing your tech stack.

This just in! Square and Quickbooks Online are two new integrations now available for FareHarbor operators.

Key benefits:

• Maximize revenue with trusted third-party software
• Streamline operations across your tech ecosystem
• Eliminate manual data entry and duplicate work

3. Waitlist (Coming soon!): Capture demand even when you’re sold out

Just because your tour is sold out, doesn’t mean the high demand disappears. With our new Waitlist feature, customers can sign up for open slots and get notified when space becomes available. It’s a simple, automated way to fill last-minute cancellations and ensure there is no lost revenue.

You can configure waitlists by item, see which availabilities are accepting them, and contact high-intent customers directly from the Dashboard — no more scribbled notes or missed opportunities!

Pro tip: Follow us on LinkedIn or join our Community to always be the first to know about new releases!

Key benefits:

• Fill canceled spots with ready-to-book guests
• Collect contact info through a simple form
• Reduce manual work and never miss a booking

4. Manifest Reordering: Organize your day, your way

Your Manifest is the heart of your daily operations — a central place to check in guests, view bookings, manage pickup logistics, and more. And now, with manifest reordering, you can tailor it to your needs.

Create custom views by role, organize guest groups, reassign guides, or simply streamline check-in with drag-and-drop simplicity. Save your settings and reuse them day after day.

Key benefits:

• Customize the manifest for different roles and workflows
• Assign guides and group guests more efficiently
• Improve staff coordination and guest experience

5. QR Codes + Dock: Streamline walk-up bookings

For operators who handle in-person or last-minute bookings, QR codes and FareHarbor Dock make all the difference.

Post a QR code at your entrance, and guests can scan to instantly book online — perfect for high-volume events like drive-throughs or major attractions. 

With FareHarbor Dock’s two modes, you can empower customers to book on their own and your staff can process sales and take payments in just a few clicks. It’s a fast, efficient booking point-of-sale solution for managing even the busiest days.

Key benefits:

• Speed up walk-up sales, reduce wait times, and improve the guest flow
• Let guests book instantly, right from their phones or with Dock
• Empower guests to book on their own with minimal friction

6. Inventory Tracking: Avoid overbookings and stay in control

Overbooking is one of the fastest ways to disrupt your day — and frustrate your customers. That’s why FareHarbor’s inventory tracking is essential.

Resources can be anything in limited supply (boats, bikes, guides, etc.) and they help your system automatically manage shared capacities. For example, if a boat is booked on one tour, it’s instantly blocked from others that use the same boat. No manual intervention required.

This feature is perfect for rental companies, tour operators with shared staff, or anyone needing tighter control over logistics.

Key benefits:

• Prevent overbookings with automatic inventory control
• Share resources across tours, locations, and time slots
• Improve guest satisfaction and reduce staff confusion

Ready to get more from FareHarbor?

If you’re not using these features — or not using them to their full potential — you could be missing out on smoother operations and serious time savings!

Need help getting started? Visit our Help Center for comprehensive information, step-by-step instructions, and video tutorials!