Don’t Miss Out on FareHarbor’s Most Popular Webinars of 2022

If you’ve found yourself with some down time this season or want to learn new skills or strategies, we encourage you to revisit FareHarbor’s top webinars of 2022. 

Did you know? Every month FareHarbor experts host live webinars on seasonal topics like the upcoming holidays as well as general business strategies and Dashboard tips. 

With 2022 soon coming to a close, we’re taking a look back at our top webinars from this year. If you didn’t get to catch them live, all FareHarbor webinars are recorded and published on demand on FareHarbor Compass. 

We also have a sneak peek at the new webinars coming up in November and December!

Our Most Popular Webinar – FareHarbor 101: Create a Foundation for Success

In this 30-minute webinar, Client Dashboard Specialists share tips on optimizing your book forms, using basic and custom reports, and navigating your Dashboard like a pro. 

Although geared toward new FareHarbor users, even long-time clients can appreciate the refresher on features like the Availability Updater and reminders on how to be the booker. 

Watch the webinar here.

Get Ahead of Next Season: Build Your 2023 Booking Calendar Now!

Did you know that 23% of FareHarbor clients have already received a booking for 2023? 

As the year comes to an end, people are busy planning their holiday travel as well as looking ahead to vacations next year. You can get ahead of the curve by working with FareHarbor to build your 2023 booking calendar now!

In this 30-minute webinar, we hear from our Account Management and Quality Control teams about why you should already be thinking about next year’s availabilities and how to set yourself up for success now. 

Pro tip: We also show you how to transform your item listing and capture additional bookings. 

Watch the webinar here. 

Collect Customer Feedback; Improve the Guest Experience

The end of the year is an excellent time to reflect on what’s working well for your business and what can be improved as you set new goals for next year. 

One of our biggest pieces of advice when it comes to improving the guest experience is to collect customer feedback. Not everyone provides feedback in real time during your tour or activity, so it’s essential to give customers the chance to do this when they have time to reflect on the experience.  

In a recent guest experience webinar, Account Managers taught clients how to use two customer satisfaction scoring methods and ways to keep track of customer feedback to measure improvement. 

Watch the webinar here. 

Upcoming Webinars

We’re really looking forward to the coming months because we have some great presentations planned to end the year strong – and set you up for success going into 2023.

Promo Codes, Gift Cards, & The Holiday Season

November 9th | 12pm EST

The holidays are already upon us. Are you taking advantage of this time of year? Join us for a holiday webinar covering how to set up promo codes and gift cards and market your activities around the holidays.

Register for this webinar now!

What Every Tour Operator Should Know About Google Tag Manager and Goal Flows

November 30th | 12pm EST

Get a glimpse at one of our most popular sessions from Spark Las Vegas, where we shared everything you need to know about Google Tag Manager. We’ll cover this essential tool again, giving you plenty of opportunities to ask questions and understand how to use goal flows.  

Register for this webinar now!

Finally, we’ll wrap up December with an end-of-year reporting webinar to help you take charge of your data and start 2023 strong.

Keep an eye on your inbox (and social media!) for registration details for our December webinar.

For those of you who joined us at any one of our 2022 webinars, your participation and thoughtful questions helped create valuable, intriguing events for everyone. We look forward to seeing you online in November and December!