FareHarbor Dock Updates: New self check-ins, retail, & payment options

FareHarbor Dock is our powerful point-of-sale (POS) solution built for tour and activity operators. Designed to streamline walk-up bookings, in-person check-ins, and now retail sales, Dock helps you serve guests faster — right from a tablet.

With our latest updates, Dock is more powerful than ever, offering you even more ways to deliver a seamless in-person experience.

Let’s explore what’s new.

Pro Tip: In this blog you’ll find links to the FareHarbor Help Center — our exclusive library of how-to articles and walkthroughs designed to help you navigate the Dashboard, customize your setup, and maximize every feature.

Kiosk mode: Power up your guest service station

Dock’s Kiosk mode is the customer-facing side of the tool — and now it gives guests even more control over their booking experience, from check-in to payment collection.

Empower guests with an all-in-one experience: Visitors can book activities, sign waivers, and check in — all from one easy-to-use kiosk. Whether they reserved ahead of time or are booking on the spot, they’ll be on their way in seconds, helping you reduce lines and deliver a smoother experience. 

Read more about self-service check-in.

Save time with integrated waivers: With FareHarbor Waivers built right into the flow, guests can sign digitally during check-in, streamlining your process and boosting organization.

Improve clarity with location-based allocation: Configure each kiosk to show only the tours and activities available at that location, reducing confusion and speeding up decisions.

Learn how to set up your location-based item allocation. 

Staff mode: Now with built-in retail selling options

FareHarbor Dock’s Staff mode is built for your team — fast, intuitive, and easy to use. And now, it supports retail sales too.

Sell retail items with ease: Add snacks, drinks, t-shirts, sunscreen, and more using the same checkout flow as bookings. No extra tools or apps needed! 

Already have retail items set up in your Dashboard? They’ll appear automatically in Staff mode — no additional setup needed.

Discover how to manage retail items through Dock. 

More ways to pay: Flexible options for every setup

Dock now supports more payment options than ever before, so you can choose what works best for your business!

QR code payments: Perfect for operators in regions where Stripe is supported but card readers aren’t available. Enable guests to pay by scanning a QR code to offer a quick, touch-free transaction. 

New support for Wi-Fi readers: Dock now supports Wi-Fi connected card readers, including the WisePOS E and upcoming S-700, for more reliable, flexible card payments anywhere within your wireless range. 

Tap to Pay on Android: In the United States, you can now accept contactless payments directly on Android devices with NFC — no additional reader required. 

One tool, many possibilities

From self-service stations to retail-ready staff setups, FareHarbor Dock adapts to the way you operate. These updates to our point of sale are all about giving you more control — and your guests a smoother, faster experience from start to finish.

Request a free demo to learn more about the tools FareHarbor has to offer.