More than just our unmatched software: Everything we offer to help your growth

Running a tour or activity business takes more than just great experiences — it takes tools, support, and education that help you grow confidently. At FareHarbor, we’re proud to provide unmatched booking software. But we’re equally proud of everything we offer beyond the Lightframe to make your life easier and your business stronger.

Whether you’re just getting started or scaling your operation, here’s how we support your growth every step of the way.

Educational resources right at your fingertips

Grow your business with our reimagined Compass content

Our educational hub, Compass, is now live on the FareHarbor blog — no login required. That means it’s easier than ever to find strategies, guides, and insights tailored for tour operators and designed to help you thrive.

From search engine optimization to social media best practices, Compass covers the most relevant topics in the industry, including:

• Product tips and feature releases
• Business essentials like pricing and reputation management
• Marketing tactics tailored to operators
• Travel trends and tech updates
• Operational efficiencies and staffing advice
• Channel mix strategies
• Hawaiʻi-specific resources

Pro tip: Bookmark Compass in your browser and check back when you can — we add new content weekly so you can continuously level up.

Find quick technical answers with the FareHarbor Help Center

Need a step-by-step guide or video tutorial? The FareHarbor Help Center has you covered. From syncing calendars to customizing cancellation policies, you’ll find practical support to help you set up, troubleshoot, and make the most of every feature.

Pro tip: Search the Help Center anytime for immediate answers 24/7 — it’s one of the fastest ways to keep your business moving.

Get inspired by your peers with Growth Powered by FareHarbor

Growth Powered by FareHarbor is your go-to podcast for real stories and actionable insights on building and scaling a successful tour and activity business.

Join FareHarbor Community Manager and host Rebekah Costley as she chats with thriving operators, industry experts, and FareHarbor pros about the insider strategies that drive growth and how to make the most of FareHarbor’s tools, of course. 

In each episode, you’ll hear conversations covering everything from marketing tactics to leveraging software features, celebrating the wins and navigating the challenges that come with running a tourism business. 

Tune in on your favorite podcast platform and discover how to elevate your business with expert advice from those who know the industry best.

Hear from industry experts with live and on-demand webinars

Our webinars go beyond product walkthroughs. They dive into what it means to run a smart, scalable business in today’s travel industry.

You’ll find:

• Dashboard best practices
• Industry-specific marketing tips
• Local strategies by region
• Deep dives into new features and integrations
• Timely topics like holiday campaigns or in-person sales

Can’t join live? No worries. You can always catch the on-demand version at your convenience.

Meaningful connections made in-person and online

Build local relationships at FareHarbor Meetups

There’s nothing like learning and growing with your local community — and that’s exactly what our Meetups Powered by FareHarbor are all about.

These free, in-person events travel to different cities, bringing local operators together for hands-on support, region-specific insights, and opportunities to network with like-minded businesses. Whether you’re sharing wins, tackling challenges, or exploring new tools, Meetups are designed to help you collaborate and grow.

Level up your business at FareHarbor Spark 

Spark is FareHarbor’s biggest event of the year — free for FareHarbor clients and jam-packed with opportunities for learning, networking, and fun.

This year, join us November 3–5, 2025 in Las Vegas for immersive workshops, dynamic sessions, and hands-on support from industry professionals and FareHarbor experts. Plus, several tour and activity operators will also take the stage to share their real-world insights and experiences. You’ll learn how to optimize your setup, unlock growth strategies, and connect with 600+ passionate operators just like you.

From one-on-one meetings to lively evening receptions, every moment of Spark is built to help you grow — and leave feeling recharged and inspired.

Registration is open now — save your spot and book your suite at the newly renovated Rio with our exclusive rate.

Learn from fellow operators in the FareHarbor Community 

Our private FareHarbor Community is a powerful way to connect with thousands of other operators from around the world. It’s where you can:

• Ask questions and share ideas
• Discover best practices from other businesses
• Get updates on new features and webinars
• Connect directly with the FareHarbor team
• Celebrate wins and solve challenges together

We love seeing operators collaborate, and we often use Community feedback to inform what we build next. Join today to be a part of the conversation!

Need a refresher? We’ve got you 

Sharpen your skills with Dashboard re-trainings

New staff? New season? Just want a refresh? We offer Dashboard re-trainings to make sure you and your team are always confident using FareHarbor. These sessions are ideal for brushing up on tools, discovering new time-saving features, and ensuring you’re set up for success.

Remember — our goal is to empower you, not overwhelm you. That’s why we’re constantly updating and expanding our educational resources.

Your partner in success — today, tomorrow, and beyond

At FareHarbor, our job isn’t done once you go live on our software. We’re here to help you stay ahead of the curve, explore new opportunities, and grow with confidence. Whether you’re digging into Compass articles, attending a webinar, or connecting with peers at a Meetup, everything we offer is designed to support you — not just as a client, but as a true partner in success.