Product

What you didn’t know you could do with FareHarbor

Unlock hidden revenue with these operator-focused features.

Key Takeaways

  • Discover lesser-known tools designed to boost revenue.
  • Learn how each feature solves real-world operator challenges.
  • Find out how your feedback helped shape these innovations.

At FareHarbor, making experiences better for everyone isn’t just our mission — it’s the reason we build every new feature. And the best part? Many of those tools come directly from operator feedback.

This guide explores some of the most impactful, revenue-driving features you might not be using (yet). Whether you’re looking to boost bookings in the off-season, streamline private event planning, or reclaim lost revenue from our unique abandoned cart feature, these tools can help you do more with what you already have.

We’ll walk through the business challenges these tools solve, what makes them unique, and how to start using them today.

Control your partnerships with affiliate rules

Operator challenge: Losing out on direct revenue during peak season due to too many affiliate bookings compared to direct bookings.

The FareHarbor fix: Affiliate Rules give you precise control over when affiliates (resellers or partners) can book your offerings. During busy seasons, you can block affiliate bookings to prioritize high-margin direct sales.Then in slower periods, re-enable them to keep your calendar full.

With the ability to customize these rules down to the day, the affiliate, or even the item, you can create a system that flexes with your business. It’s a smarter way to work with partners on your terms, and ultimately keep more of your revenue.

Seamlessly manage private bookings

Operator challenge: Running private events can be overly time consuming with manual back-and-forths, scattered communications, and delayed payments — which also can leave room for errors. 

The FareHarbor fix: Private Events gives you a central hub for managing all your high-value bookings. Build proposals, automate payment schedules, assign resources, and send contracts directly from your Dashboard.

This feature is a game-changer for tour operators offering charters, VIP experiences, or custom group events. By streamlining the planning and execution process, you’ll save time, reduce friction, and impress clients from the first inquiry to the final invoice.

Boost basket size with packages

Operator challenge: Customers only book a single activity, even when you offer more that they’d enjoy.

The FareHarbor fix: Packages let you bundle two experiences (or a tour and retail item) into a curated product shown directly in the booking flow. Unlike standard Combos, Packages require both items to be booked together — turning upsells into guaranteed revenue.

From themed itineraries to seasonal promotions, this is your shortcut to higher average order value with no extra effort.

Recover revenue with Waitlist

Operator challenge: Lost revenue from last-minute cancellations or sold-out tours.

The FareHarbor fix: Waitlist gives high-intent customers a way to get in line for fully booked activities. If a spot opens, you can quickly message and book those interested customers right in your Dashboard. 

It’s a simple safety net that helps you stay fully booked even when plans change.

Simplify your operations with powerful integrations

Operator challenge: Double work from using separate tools for accounting or retail.

The FareHarbor fix: Our QuickBooks and Square integrations automate your backend, syncing booking data with your financial and point-of-sale tools. No more manual entry, mismatched inventory, or spreadsheet headaches.

These integrations let you work faster and smarter while getting a real-time view of your sales and performance.

Smart pricing for busy and slow seasons

Operator challenge: Your pricing doesn’t reflect real-time demand or booking behavior.

The FareHarbor fix: Dynamic pricing lets you create rules that raise or lower your prices based on seasonality, booking lead time, or availability. Reward early bookers, increase prices as tours fill up, or create urgency for last-minute deals.

With this set-it-and-forget-it feature, you can stay competitive and maximize revenue all year long.

Make your website work harder with FareHarbor Sites

Operator challenge: A slow or outdated website that doesn’t convert visitors into bookings.

The FareHarbor fix: FareHarbor Sites are custom-built, high-performing websites designed specifically for tour and activity businesses. With clean design, built-in SEO, and seamless Dashboard integration, these sites can increase your online conversion rate by an average of 19.8%.

Customize and visualize your seat management

Operator challenge: Manual seating assignments take up valuable time along with confusion during check-in.

The FareHarbor fix: Seat Assignment allows you to assign seats, vehicles, or tables visually and automatically. You can even let customers select their own seat during booking and upsell premium spots.

It’s ideal for anything with fixed capacity — like boats, buses, or banquet halls — and adds a layer of professionalism your customers will appreciate.

Turn guests into loyal members

Operator challenge: Having a hard time garnering repeat business.

The FareHarbor fix: Memberships let you design loyalty programs tailored to your business. Offer perks like discounts, free entries, or priority booking to keep your best customers coming back for more.

Whether it’s a season pass or a lesson bundle, memberships help lock in recurring revenue and turn casual visitors into dedicated fans.

Recover more with a smarter abandoned cart

Operator challenge: Low-impact abandoned cart emails that rarely convert.

The FareHarbor fix: Our Abandoned Cart Recovery is built differently. Instead of asking for emails too early, FareHarbor collects them only when customers are ready to pay. That means fewer emails, but dramatically higher conversion rates — 20%, compared to the industry average of just 2.4%.

This behind-the-scenes tool helps you recover lost revenue without annoying your audience.

So what are you waiting for?

Every feature here was built to solve a real operator challenge — often one shared directly with us by FareHarbor clients.

Whether you’re looking for smart automation, revenue optimization, or a more seamless customer experience, these tools are already at your fingertips.

Ready to unlock the full power of FareHarbor? Request a demo or visit our Help Center to start exploring what’s possible.

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