FareHarbor Sub-processors
Below is a list of Sub-processors engaged by FareHarbor in accordance with the Terms of Service for Providers (“Terms of Service”) for carrying out processing activities on Booker Data on behalf of you (as defined in the Terms of Service). FareHarbor will inform you, through the Dashboard or otherwise, of any (intended) changes concerning the addition or replacement of Sub-processors as included in the list below and update this page to reflect such changes.
| Sub-processor | Description of the processing | Region of processing |
| Amazon Web EMEA SARL | We use Amazon for our cloud computing infrastructure, website hosting and data hosting. | USA |
| Sendgrid, Inc. | We use Sendgrid to send email communications if you instruct us to do so. | USA |
| Twilio, Inc. | We use Twilio to send SMS messages if you instruct us to do so. | USA |
| Zendesk, Inc. | We may use Zendesk as a customer support platform to provide customer-initiated support.We may use Zendesk as a customer support platform to provide customer-initiated support. | USA |
| Google LLC (Google Workspace) | We use Google Workspace for email communications (Gmail) and may share internal documents on Google Drive. | USA |
| Slack Technologies, Inc. | We use Slack for internal communications. | USA |
| Sophi, Inc. | We may use Sophi to provide call center customer services if you instruct us to do so. | Philippines |
In addition to the above sub-processors, FareHarbor may (be led to) interact with other processors from you (e.g. a payment service provider or a waiver solution provider). Such other processors do not act as sub-processor for FareHarbor due to their direct contractual relationship with you.