FareHarbor Sub-processors
Below is a list of Sub-processors engaged by FareHarbor in accordance with the Terms of Service for Providers (“Terms of Service”) for carrying out processing activities on Booker Data on behalf of you (as defined in the Terms of Service). FareHarbor will inform you, through the Dashboard or otherwise, of any (intended) changes concerning the addition or replacement of Sub-processors as included in the list below and update this page to reflect such changes.
| Sub-processor | Description of the processing | Region of processing |
| Airtable (Formagrid, Inc) | We use Airtable (Formagrid, Inc) for collaboration and project management across various teams. | USA |
| Amazon Web EMEA SARL | We use Amazon for our cloud computing infrastructure, website hosting and data hosting. | USA |
| Close (Elastic Inc.) | We use Close (Elastic Inc.) as our customer relationship management (CRM) software to manage our interactions with you. | USA |
| dLocal Limited | We use dLocal as a platform for processing payments. | Malta |
| Google LLC (Google Workspace) | We use Google LLC (Google Workspace) for email communications (Gmail) and may share internal documents on Google Drive. | USA |
| Mixpanel Inc. | We use Mixpanel Inc. to analyze user behavior, understand how people interact with our products, and improve our user experience. | USA |
| OneTrust LLC | We use OneTrust LLC to manage privacy topics, including your data subject access requests and cookie consent preferences. | USA |
| OpenAI Inc. | We use OpenAI Inc. to provide access to our internal help documentation and answer questions you may have. | USA |
| PayPal Holdings, Inc. (PayPal) | We use PayPal Holdings, Inc. to process payments. | USA |
| Sendgrid, Inc. | We use Sendgrid to send email communications if you instruct us to do so. | USA |
| Slack Technologies, Inc. | We use Slack for internal communications. | USA |
| Sophi, Inc. | We may use Sophi to provide call center customer services if you instruct us to do so. | Philippines |
| Stripe, Inc. | We use Stripe as our primary platform for processing payments. | USA |
| Twilio, Inc. | We use Twilio to send SMS messages if you instruct us to do so. | USA |
| WordPress VIP | We use WordPress VIP as the main platform for building and managing our websites. | USA |
| Zendesk, Inc. | We may use Zendesk as a customer support platform to provide customer-initiated support.We may use Zendesk as a customer support platform to provide customer-initiated support. | USA |
In addition to the above sub-processors, FareHarbor may (be led to) interact with other processors from you (e.g. a payment service provider or a waiver solution provider). Such other processors do not act as sub-processor for FareHarbor due to their direct contractual relationship with you.