Timelines vary based on your objectives and the complexity of the website build. Availability of written and visual content expedites the process and we generally aim to have sites live within 1-2 months of the initial submission.

Domains: You are responsible for purchasing and maintaining ownership of your domain.
Website Hosting: We host FareHarbor Sites with WordPress VIP to offer secure, high-speed hosting. Once your new site is live, you are free to download a backup of your old website files and cancel your old web host (just be sure you aren’t also cancelling email hosting if that’s something you’d like to keep with your previous host provider).
Email: We do not offer email hosting (email@yourdomain.com). If you already have this set up through another host, we’ll be sure to properly configure the MX records on our end so that emails route correctly. If you are concerned and want to be sure, go ahead and send us over your MX records or email host login and we’ll cross-check everything.

Due to the way search engines work, there’s always the possibility of a temporary dip in rankings while your site is re-crawled and indexed. However, these dips are not permanent and we do our best to minimize them. Learn more here.

When you go live on a FareHarbor Site, we simply point your domain to the new site on our server instead of to your old site’s host server. This means that we do not delete or modify your old site. If you’d like to retain files or information from your old site, you will need to backup the files from your old server. They will remain hosted on your old server until you cancel that host. The content (text, images, graphics) of your website and your domain belongs to you, and FareHarbor does not hold any rights over that. The site itself and the WordPress theme that it is built on are the property of FareHarbor and will not be transferred if you decide to end your relationship with FareHarbor.

Our WordPress theme does not support any third-party plugins or widgets from the general WordPress environment. This is to protect all FareHarbor Websites clients from insecure or outdated plugins that can affect overall site security or create glitches on your website. Although we do not offer plugins, we can install certain scripts to your website’s code if you provide them.

Currently, we do not have a built-in e-commerce feature. We recommend that clients who have e-commerce or online retail operations use an external link to a store/shop platform that exists outside the WordPress environment. Some common options for this are Shopify and Ecwid. We do not offer integration with WooCommerce or any other e-commerce plugin. In some cases (if retail inventory is minimal), we can host your products on your FareHarbor Dashboard and sell products directly through FareHarbor. FareHarbor does not have the ability to track complex inventory like a traditional e-commerce platform, so this option only works for smaller retail shops.

Our WordPress theme has easy integration options for Google Analytics, Google Tag Manager, Facebook Pixel, AdRoll, Bing, Alexa, Pinterest, MixPanel, Optimizely, and more. We can also implement third-party marketing scripts into your website’s code for other methods of tracking site performance.

Once your website is live, our Live Sites Support team is available to help with update requests and website maintenance. If you’d rather maintain the website yourself we will provide you and your team with admin access to the WordPress dashboard and access to a number of resources for getting familiar with our WordPress theme. If assigned one, your account manager will remain your primary contact. In certain cases, they can help answer questions regarding Google Analytics and assist with monitoring the performance of your website.